This book introduces a fuzzy classification approach, which combines relational databases with fuzzy logic for more effective and powerful customer relationship management (CRM). It shows the benefits of a fuzzy classification in contrast to the traditional sharp evaluation of customers for the acquisition, retention and recovery of customers in online shops. The book starts with a presentation of the basic concepts, fuzzy set theory, and the combination of relational databases and fuzzy classification. In its second part, it focuses on the customer perspective, detailing the central concepts of CRM, its theoretical constructs and aspects of analytical, operational and collaborative CRM.
It juxtaposes fuzzy and sharp customer classes and shows the implications for customer positioning, mass customization, personalization, customer assessment and controlling. Finally, the book presents the application and implementation of the concepts in online shops. A detailed case study presents the application and a separate chapter introduces the fuzzy Classification Query Language (fCQL) toolkit for implementing these concepts. In its appendix the book lists the fuzzy set operators and the query language’s grammar.

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An authoritative introduction to the latest comparative methods in evolutionary biology

Phylogenetic comparative methods are a suite of statistical approaches that enable biologists to analyze and better understand the evolutionary tree of life, and shed vital new light on patterns of divergence and common ancestry among all species on Earth. This textbook shows how to carry out phylogenetic comparative analyses in the R statistical computing environment. Liam Revell and Luke Harmon provide an incisive conceptual overview of each method along with worked examples using real data and challenge problems that encourage students to learn by doing. By working through this book, students will gain a solid foundation in these methods and develop the skills they need to interpret patterns in the tree of life.

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These sexy stepsisters look way too good! Check it out as Emma Mae, Jean Michaels, Cristi Ann and Ashley Adams get their pussies crammed full of their stepbrother’s fat cock. I want my sister…because she’s got it goin’ on!

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Sonya, an old maid is about to give up on herself until one day, she meets a corpse in her family’s embalming business that changes her life.

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When a recent victim of a terrifying home invasion moves to what she thinks is a safer house, the smart home security system begins to take over her life.

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Based on the book, TRUE BELIEVER, season two finds James Reece searching for new purpose after finishing his list. But when the CIA corners him, Reece must clear his name by stopping a resurgent Al-Qaeda that has turned Reece’s former ally to their cause. Reece will uncover a conspiracy that reaches from Moscow to Langley even to his own family’s history.

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For every sadistic psychopath…there were signs. Charm. Narcissism. Lack of empathy. Impulsiveness. Manipulation. Deception. These traits and others are the telltale Signs of a Psychopath. This harrowing half-hour archive series revisits some of the most brutal killers in modern history, reviewing news footage and the words of the killers themselves to see which terrifying traits each killer exhibited. What are the signs…of evil?

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Doc centers on the hard-charging, brilliant Dr. Amy Elias, Chief of Internal and Family Medicine at Westside Hospital in Minneapolis. After a brain injury erases the last eight years of her life, Amy must navigate an unfamiliar world where she has no recollection of patients she’s treated, colleagues she’s crossed, the soulmate she divorced, the man she now loves and the tragedy that caused her to push everyone away. She can rely only on her estranged 17-year-old daughter, whom she remembers as a 9-year-old, and a handful of devoted friends, as she struggles to continue practicing medicine, despite having lost nearly a decade of knowledge and experience.

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Meet passionate teenage innovators from around the globe who are creating cutting-edge solutions to confront the world’s environmental threats – found right in their own backyards – while navigating the doubts and insecurities that mark adolescence. Take a journey with these inspiring teens as they prepare their projects for the largest convening of high school scientists in the world, the Intel International Science and Engineering Fair (ISEF), a program of the Society for Science and the Public.

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In Best Medicine a brilliant surgeon leaves Boston to become a small-town doctor where he spent childhood summers. Despite his medical skills, his rude manner alienates locals as he battles hidden phobias and struggles with personal connections.

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Slow Horses follows the story of a group of British intelligence agents who serve in a dumping ground department of MI5 called Slough House after the big mistakes they’ve made that resulted in the end of their mainstream careers.

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In a suburban town, a deadly monster lurks in the surrounding forest, killing all those who wander too close. Desperate to stop the attack, a group of elite soldiers are called in to handle the situation. The hunters quickly become the hunted as they struggle to kill the terrifying, fire-breathing beast.

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